Privacy Policy
Information about what data we collect, how and why we do it, and how we process it
This privacy policy explains how we process your data if you:
- are our client, business partner or a representative of either,
- are not (yet) our client but receive marketing communication from us,
- or visit our website.
We are always committed to protecting your privacy as described in this privacy policy.
Data and privacy policy regarding our employer branding and recruitment can be found here.
Who are we and how can you contact us?
Your personal data is controlled by Recordly. If you have any questions in relation to your personal data, please contact Recordly:
Recordly Oy, Kaivokatu 10 , 00100 HelsinkiIf you have any questions about matters related to privacy, you can always email us at contact@recordlydata.com.
What data do we process and why?
The following outlines the various types of personal data we process, the sources for each type of personal data, as well as the purpose and legal basis for processing said personal data.
If you are our client, business partner, or a representative of either:
|
Data type |
Source |
Purpose |
Legal basis |
|
Name |
You or your organization |
Provision of services, management of client relationship |
Business contract or relationship |
|
Contact details |
You or your organization |
Provision of services, management of client relationship |
Business contract or relationship |
|
Employer or other organization |
You or your organization |
Provision of services, management of client relationship |
Business contract or relationship |
|
Role |
You or your organization |
Provision of services, management of client relationship |
Business contract or relationship |
|
Information about communication |
Communication between you and us |
Provision of services, management of client relationship |
Business contract or relationship |
|
Event sign-ups |
You |
Event organization, management of client relationship |
Your consent or our legitimate interest (event organization) |
If you are not (yet) a Recordly client but receive marketing communication from us:
|
Data Type |
Source |
Purpose |
Legal Basis |
|
Name |
You or a personal contact at Recordly |
Marketing |
Your consent or our legitimate interest (marketing) |
|
Contact details |
You or a personal contact at Recordly |
Marketing |
Your consent or our legitimate interest (marketing) |
|
Employer or other organization |
You or a personal contact at Recordly |
Marketing |
Your consent or our legitimate interest (marketing) |
|
Information about communication |
Communication between you and us |
Marketing |
Your consent or our legitimate interest (marketing) |
|
Event sign-ups |
You |
Event organization |
Your consent or our legitimate interest (marketing) |
If you are a website visitor:
|
Data Type |
Source |
Purpose |
Legal Basis |
|
IP address |
Your browsing activities |
Provision of a smooth user experience on our website |
Legitimate interest |
|
Website and advertising interaction data, and contact information you submit through our website |
You and your use of our website |
Website analytics, advertising measurement and understanding whether our advertising leads to relevant interactions with Recordly |
Your consent |
Who processes your data? Is data processed by third parties outside the European Economic Area?
In addition to Recordly, your data may be processed by other Futurice Family group companies. This will, however, be communicated and agreed on separately.
We also use the following service providers for processing:
|
Service Provider |
Purpose |
Location |
Read More |
|
Hubspot |
Used for client relationship management and marketing |
EU and US (Privacy Shield, EU Standard Data Protection Clauses) |
|
|
Google G-Suite |
Email accounts and document management |
EU and US (Data Privacy Framework DPF, EU Standard Data Protection Clauses) |
|
|
Google Analytics |
Website usage analytics |
EU and US (Data Privacy Framework DPF, EU Standard Data Protection Clauses) |
|
|
Google Ads |
Advertising measurement and conversion tracking, including enhanced conversions. Where you have provided the required consent, first-party contact information such as your email address may be shared with Google in hashed form to help measure advertising. |
EU and US (Data Privacy Framework DPF, EU Standard Contractual Clauses) |
|
|
LinkedIn insights tag |
In-depth campaign reporting and website retargeting. |
EU and US (Data Privacy Framework DPF, EU Standard Data Protection Clauses) |
LinkedIn Data Processing Agreement |
How long do we keep your data?
If you or your company is a client of Recordly, we may process your data as long as the client relationship is in force and for a maximum of 10 years thereafter.
If you receive marketing communication from us, we may process your data until you inform us that you do not want to be in our marketing list anymore.
If you visit our website, we may process your data for a maximum of 2 years after your visit.
How do we use cookies?
Cookies and similar technologies may be used on our website to provide essential website functionality, understand how our website is used, and, where you have provided your consent, measure the effectiveness of our marketing and advertising.
We use services such as Google Analytics, Google Ads and the LinkedIn Insight Tag for website analytics and advertising measurement. These services may process information about your use of our website and your interactions with our marketing.
Where you have provided the required consent, we may also use first-party information you provide to us, such as your email address, for enhanced conversion measurement. Such information may be shared with Google in hashed form to help us understand whether our advertising has resulted in relevant actions, such as an inquiry or a qualified lead.
Non-essential analytics and advertising technologies are used according to your consent choices. You can review or change your choices at any time through our cookie settings.
What are your rights?
You can at any time ask us to:
- confirm if we process any personal data related to you and to deliver an electronic copy of such data,
- correct any inaccurate personal data related to you,
- erase any personal data related to you,
- restrict our processing of any personal data related to you, and
- stop processing any personal data related to you due to personal reasons.
You can always deny us from using any personal data related to you for direct marketing purposes. You can also at any time withdraw your consent for processing your personal data.
Requests can be made to your Recordly contact person if you have one, or by emailing contact@recordlydata.com.
What if I want to file a complaint?
If you disagree with our decision in relation to your request or you think your rights have not been respected, you can always contact us. You can also file a complaint with your local data protection authority:
Tietosuojavaltuutettu (Data Protection Ombudsman)Information Security
Our employees’ expert knowledge and creative ideas, as well as our clients’ intellectual property, are the basis for our success. That’s why we care about information security whether it’s our clients’, service providers’, employees’, or corporate data. To protect it, we have established a high level of protection for the confidentiality, integrity, and availability of our processes and information.
In order to meet our goal to effectively protect central business processes and the information and IT systems required within, we follow established security standards and have integrated different measures of information security into our internal processes. Defined information security goals help us to meet our business goals and to follow official and regulatory guidelines.
We expect our employees to stay conscious about information security in all the tasks they do. Recordly as an organization provides the necessary support and tools for our people to stay on top of information security and corresponding guidelines, so that detected weak spots are brought to the attention of local information security representatives. All in the spirit of continuous improvement that being one of our core values.