Privacy Policy

Information about what data we collect, how and why we do it, and how we process it

This privacy policy explains how we process your data if you:

  • are our client, business partner or a representative of either,
  • are not (yet) our client but receive marketing communication from us,
  • or visit our website.

We are always committed to protecting your privacy as described in this privacy policy.

Data and privacy policy regarding our employer branding and recruitment can be found here.

Who are we and how can you contact us?

Your personal data is controlled by Recordly. If you have any questions in relation to your personal data, please contact Recordly:

Recordly Oy, Kaivokatu 10 , 00100 Helsinki

If you have any questions about matters related to privacy, you can always email us at contact@recordlydata.com.

What data do we process and why?

The following outlines the various types of personal data we process, the sources for each type of personal data, as well as the purpose and legal basis for processing said personal data.

If you are our client, business partner, or a representative of either:

Data type

Source

Purpose

Legal basis

Name

You or your organisation

Provision of services, management of client relationship

Business contract or relationship

Contact details

You or your organisation

Provision of services, management of client relationship

Business contract or relationship

Employer or other organisation

You or your organisation

Provision of services, management of client relationship

Business contract or relationship

Role

You or your organisation

Provision of services, management of client relationship

Business contract or relationship

Information about communication

Communication between you and us

Provision of services, management of client relationship

Business contract or relationship

Event sign-ups

You

Event organisation, management of client relationship

Your consent or our legitimate interest (event organisation)

 

If you are not (yet) a Recordly client but receive marketing communication from us:

Data Type

Source

Purpose

Legal Basis

Name

You or a personal contact at Recordly

Marketing

Your consent or our legitimate interest (marketing)

Contact details

You or a personal contact at Recordly

Marketing

Your consent or our legitimate interest (marketing)

Employer or other organisation

You or a personal contact at Recordly

Marketing

Your consent or our legitimate interest (marketing)

Information about comunication

Communication between you and us

Marketing

Your consent or our legitimate interest (marketing)

Event sign-ups

You

Event organisation

Your consent or our legitimate interest (marketing)

 

If you are a website visitor:

Data Type

Source

Purpose

Legal Basis

IP address

Your browing activities

Provision of a smooth user experience on our website

Legitimate interest

 

Who processes your data? Is data processed by third parties outside the European Economic Area?

In addition to Recordly, your data may be processed by other Futurice Family group companies. This will, however, be communicated and agreed on separately.

We also use the following service providers for processing:

Service Provider

Purpose

Location

Read More

Hubspot

Used for client relationship management and marketing

EU and US (Privacy Shield, EU Standard Data Protection Clauses)

Hubspot’s privacy policy

Google G-Suite

Email accounts and document management

EU and US (Data Privacy Framework DPF, EU Standard Data Protection Clauses)

Google Cloud & the General Data Protection Regulation

Google Analytics

Website usage analytics

EU and US (Data Privacy Framework DPF, EU Standard Data Protection Clauses)

Google Analytics - Safeguarding Your Data

 

How long do we keep your data?

If you or your company is a client of Recordly, we may process your data as long as the client relationship is in force and for a maximum of 10 years thereafter.

If you receive marketing communication from us, we may process your data until you inform us that you do not want to be in our marketing list anymore.

If you visit our website, we may process your data for a maximum of 2 years after your visit.

How do we use cookies?

Cookies are strings of information that may be stored on your computer to recognise and track visitors of our website. Information collected based on cookies can be connected to individual website visitors only based on the IP address, which we as such do not use to identify any specific persons.

We only use cookies necessary to run and improve our website experience. For this purpose we use Google Analytics - you can read more on this here.

You can always disable cookies by changing your web browser settings, and this should not affect your use of our website.

What are your rights?

You can at any time ask us to:

  • confirm if we process any personal data related to you and to deliver an electronic copy of such data,
  • correct any inaccurate personal data related to you,
  • erase any personal data related to you,
  • restrict our processing of any personal data related to you, and
  • stop processing any personal data related to you due to personal reasons.

You can always deny us from using any personal data related to you for direct marketing purposes. You can also at any time withdraw your consent for processing your personal data.

Requests can be made to your Recordly contact person if you have one, or by emailing contact@recordlydata.com.

What if I want to file a complaint?

If you disagree with our decision in relation to your request or you think your rights have not been respected, you can always contact us. You can also file a complaint with your local data protection authority:

 Tietosuojavaltuutettu (Data Protection Ombudsman)

Information Security

Our employees’ expert knowledge and creative ideas, as well as our clients’ intellectual property, are the basis for our success. That’s why we care about information security—whether it’s our clients’, service providers’, employees’, or corporate data. To protect it, we have established a high level of protection for the confidentiality, integrity, and availability of our processes and information.

In order to meet our goal to effectively protect central business processes and the information and IT systems required within, we follow established security standards and have integrated different measures of information security into our internal processes. Defined information security goals help us to meet our business goals and to follow official and regulatory guidelines.

We expect our employees to stay conscious about information security in all the tasks they do. Recordly as an organisation provides the necessary support and tools for our people to stay on top of information security and corresponding guidelines, so that detected weak spots are brought to the attention of local information security representatives. All in the spirit of continuous improvement that being one of our core values.